Destwin® Fuel Dealer Solution™
A secure cloud-based e-commerce system designed for retail energy marketers; seamlessly integrate your back-office systems in real-time with our responsive web portal to provide an end-to-end automated business solution.
Features
20+ modules included with every standard installation
Extensions
Additional modules to expand the capabilities of FDS™
Integrations
Third-party solutions integrated with Destwin® FDS
Your Business, Online – Anytime. Anywhere.
The uncertainty in the world fuel markets, and the resulting volatility in fuel prices, makes operating a fuel delivery business more difficult today than ever before. Innovative strategies and technology are required to succeed.
With today’s technology, the ability of on-demand self service is something that has since become expected by consumers. A integrated customer web portal gives customers access and control to their accounts, anytime, from anywhere; all while streamlining operational costs, increasing customer satisfaction, and reducing your exposure to risks in a rapidly changing industry.
Features
Numerous features and modules included with any standard Destwin® FDS™ installation
Data & Hosting
Backend System Integration & Real-Time API
Seamless integration with your backend system data.
Destwin Secure Hosting – Powered by AWS
Secure and reliable hosting powered by Amazon Web Services.
Account Access & Management
Account Activity & History
View account activity in a series of easy-to-read data tables.
- Delivery History
- Transaction History
- Electronic Documents
- Price Plans
- Service Plans
- Budget Plans
Tank Management and Monitoring
Manage tanks and view fuel levels all in one place. Integration with a variety of popular third-party monitors.
Fuel Ordering & Payments
Fuel Order & Delivery Requests
Adaptable forms for self-service fuel delivery requests.
Will-Call Fuel Ordering
Easy, ecommerce-inspired registration and fuel purchasing.
Online Payments
Easy online payments with credit/debit cards and e-checks.
Saved Payment Methods
Store credit/debit card and e-check (ACH) information.
Paperless Billing
Simple enrollment for paperless statements and invoices.
Coupon Codes
Easily create, schedule, and manage coupon codes.
Customer Enrollment
New Customer Application
Convert your new customer application into an easy-to-use online form.
Budget Calculator - Simple
Estimated budget calculations with enrollment.
Service Plan Sign Up
Request to sign up for a service plan.
Loyalty Points
Customizable customer loyalty points program.
Administrative & Marketing Tools
The Destwin FDS administrative portal not only allows for endless configuration and oversight over your customers’ experience but also provides a variety of useful business & marketing tools. With filterable logs and settings for any need, our easy to use administrative portal gives you control and insight into how your business is performing – on and offline!
CSR Dashboard
An intuitive account look-up dashboard with tools that have front-line customer service in mind to assist CSRs.
Analytics and Reporting
Measure and track customer engagement by reviewing a variety of graphs and exportable reports.
Destwin® Form Wizard
Create custom customer forms.
Destwin® Marketing Console
MARKETING GROUPS
Group customers according to various configurable criteria.
AUTOMATED INTELLIGENT MESSAGES (AIM)
Smart customer group targeted messages that are
insertable on portal pages.
AUTOMATED CONTACT EMAIL (ACE)
Send HTML emails to targeted customer groups.
CAMPAIGN MANAGEMENT
Execute targeted marketing campaigns by grouping AIM
messages and ACE emails.
Extensions
Numerous extensions to expand capabilities in addition to any Destwin® FDS™ installation
Destwin® Connect Mobile Application
An easy-to-use mobile application for your customers. Fully integrated with your existing Destwin FDS portal.
Electronic Documents (E-Docs)
Convert paper documents to easy online forms. Features an integrated credit check and backend system integration.
New Customer Onboarding
Easily create, schedule, and manage coupon codes.
Electronic Signature
Sign any document that requires a signature electronically.
Price Protection Contracting
Conveniently sell price protection contracts to customers with integrated electronic signature capability.
Budget Calculator – Advanced
Advanced estimated budget calculations with enrollment.
Service Scheduler
Define appointment slots, services, and technicians for scheduling.
Advanced Risk Management
Aggregated contract data that provides critical information to allow for informed purchasing and hedging decisions.
Scheduled Payments
Support for automatic recurring payments.
Text Message Notifications
Send text notifications to customers via MMS messages. Text messages can be scheduled or initiated by triggers.
Integrations
Third-Party integrations for the Destwin® FDS customer web portal
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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Content Management
Data Analytics
Community Management
Human Resources
Project Management
Payroll
Finance Analytics
Ticketing System
Event Planning
